Direct Enquiries The Nationwide Disabled Access Register
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What companies say

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Steve Goss, DDA Programme Manager, Boots

"It's important that our customers know that they will be treated with fairness and respect whether they are disabled or elderly. Whilst we are obviously making every effort to ensure that each store has the best possible access, it’s not always easy to achieve, particularly when we’re dealing with listed buildings and we cannot make structural changes to the outside of the building. Direct Enquiries gives us a way of advising customers if a particular store will find it difficult to meet their own particular needs, and gives the customer a chance of choosing to go to another of our stores that might better suit them."