Chelsea Building Society
Liz Artner, Chelsea Building Society
"At the Chelsea Building Society we saw the Direct Enquiries website as another way to tell potential and existing customers and staff about our business.
Being open and honest about the accessibility of our products and services is common sense and avoids, we hope, disappointment when a customer visits a
branch or tries to access a service.
The website is a good way of demonstrating our business is working with the Disability Discrimination Act to maintain compliance."